Frequently asked questions

All 22 are ready SaaS products with the process already built in. Every one is then customised to fit how you actually work — fields, forms, reports and workflows. When nothing on the list fits, our Universal Platform is configured to your process, or we build custom software.

Yes. Every product is available white-label — your logo, colours, product name, domain and app store listing. Partners sell our products as their own.

Web, Windows, macOS, Linux, Ubuntu, Unix and Android. Parent and resident apps also ship on iOS.

For custom software built for you, yes. For our SaaS products, no — you get the software, your data and the right to export it in full at any time. Source code escrow can be discussed for enterprise contracts.

No. Our software works with any make of RFID hardware. Most clients buy from us because we then own the read rates end to end, but you are free to source elsewhere.

You do not have to guess. We run a read-rate trial on your actual product, packaging and orientation before you order a quantity. That trial is the cheapest part of the project and it prevents the expensive mistake.

Both. Most projects are supplied and commissioned by us with documented read rates. Integrators who do their own installation can buy hardware alone.

Yes. UHF readers are supplied configured for the 865–867 MHz band permitted in India, at the correct power limits.

Either. Cloud is faster to start and needs no IT. Self-hosted keeps the database inside your building, which many hospitals, government bodies and factories require. The software is the same.

Yes. On a self-hosted install the system runs on your local network with no internet at all. Readers and handhelds buffer locally and sync when a connection returns.

You export it in full. It is your data and there is no lock-in clause that says otherwise.

A single-site product deployment is typically 4 to 10 weeks. A multi-site enterprise platform is phased site by site. Content, data migration and tagging are usually what set the timeline, not the software.

A warranty period after go-live is included with every deployment. After that, an annual maintenance contract covers support, fixes, small enhancements and a defined response time.

Yes. We service what we sell, with standby units available under an AMC rather than sending you to the manufacturer.

We do, by role rather than on the whole system. Front desk, ward, store and management each get the training that applies to them.

Yes. We audit the code and infrastructure first and tell you honestly whether it should be maintained or rebuilt before you commit either way.

Software plan tiers are described on each product page. Actual pricing depends on modules, users, sites and deployment, so it is quoted. Hardware is always quoted, because the tag and reader mix is specific to your site.

Both models are available. Cloud deployments are usually subscription. Self-hosted deployments are usually a licence plus an annual maintenance contract. We will show you both so you can compare.

We state it explicitly: tagging labour, civil work, network cabling and any third-party licences are called out separately rather than hidden in a total.